
Becker's Bridal Ltd.
387 Danforth Avenue Toronto ON M4K 1P1
My friend purchased a dress at Beckers. It was an off the rack sample (the style had been discontinued) but it was in excellent shape and looked gorgeous on her. The owner said they would send the dress out to be cleaned and have it back shortly. She called when it came in and said "it looked perfect". When we went to try on the dress it was a mess! Parts of the silk were ripped, the beautiful tulle that made the dress so special was ripped, torn and looked like it had been melted in parts. And the only thing the owner said was, "Well, we can refund your money" You've got to be kidding! This is a woman's WEDDING DRESS? You've got to be able to do better than that?!?! They didn't offer any solutions, nothing. Just sorry, we'll refund your money. We've heard from others that this type of things happen at Beckers and I do not recomend going to a place that leaves you hanging when it comes to customer service. I would never, ever recommend Beckers.